Corporate Social Responsbility (CSR) Policy

Overview

Metadata Technology Ltd recognises that social responsibility is crucial to our values, operations and the commitment to our stakeholders. They include customers, employees, sponsors, investors, suppliers, the community and the environment.


Employees

We will respect our employees and encourage their development and training. We will promote equality as differences in responsibilities permit and consider the interests of our employees including their welfare and health and safety. We aim to empower our employees and we will recognise individual contributions and reward our employees fairly. Additionally:

  • We shall operate an equal opportunities policy for all present and potential future employees and will offer our employees clear and fair terms of employment and provide resources to enable their continual development
  • We shall provide, and strive to maintain, a clean, healthy and safe working environment in line with our Health and Safety policy and safe systems of work
  • We shall provide safeguards to ensure that all employees of whatever nationality, colour, race or religious belief are treated with respect and without sexual, physical or mental harassment

Customers

Metadata Technology seeks to ensure that it deals responsibly, openly and fairly with existing and potential customers by:

  • Ensuring that all our advertising and documentation about the business and its activities are clear, informative, legal, decent, honest and truthful
  • Acting with professionalism at all times
  • Registering and resolving issues that may arise from time to time in accordance with our standards of service - ensuring that if something goes wrong we will acknowledge the problem and address it promptly
  • Notify stakeholders promptly if conflicts of interest emerge
  • Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship and will operate in a way that safeguards against unfair business practices
  • Listening to our customers to help improve the products and services we offer to them
  • Being open and honest about our products and services and telling customers what they want to know, including what we do to be socially responsible

Environment

Protection of the environment in which we live and operate is part of Metadata Technology's core business principles and practice. Our Environment Policy sets out the detail.