Report an Issue or Ask for Advice
If you have a support contract, follow the process below which explains how to register for an account on the Metadata Technology ticketing system and to submit requests.
Alternatively, try the Fusion Registry Community Q&A to ask the user community for help, and to exchange ideas.Community Q&A
Step 1: Register for the Support Service
Email us at firstname.lastname@example.org to register for the Support Service. Registration allows you to submit support requests through the Service Support Web Portal or by Email.
Step 2: Submit your Support Request
Through the Service Support Web Portal
Log in to the Service Support Portal to report issues, ask for advice or monitor the progress of existing ticketsLog in to Service Support Portal
Email details of the help or advice needed to: email@example.com
A support ticket will be automatically created.
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